Incident Overview
- Date of Report: September 7, 2023
- Company: Caesars Entertainment, Inc.
- Form: 8-K
- Event Date: Detected suspicious activity the week prior to the report.
Key Details
- Incident: A social engineering attack on an outsourced IT support vendor led to unauthorized access.
- Affected Data: Loyalty program database, including driver’s license numbers and social security numbers.
- Response: Incident response protocols activated, containment measures implemented, investigation initiated, and law enforcement notified.
Customer Actions
- Monitoring: Offering credit monitoring and identity theft protection services to affected loyalty program members.
- Notification: Affected individuals will be notified as per legal obligations.
Operational Impact
- Systems: Customer-facing operations remain unaffected.
- Financial Impact: The incident is not expected to have a material effect on financial condition and results.
Forward-Looking Statements
- Potential risks and uncertainties include operational impact, regulatory scrutiny, and litigation. The company emphasizes ongoing efforts to enhance cybersecurity measures.
For more details, access the full filing here.
